At Checkout: When making a purchase, enter the unique gift card code in the designated field at checkout. Gift card codes are not case-sensitive.

Payment Options: If the balance on the gift card is greater than or equal to the order total, you can click 'Complete order'. If the balance is less than the order total, you will be prompted to choose an additional payment method to cover the remaining balance, which can include entering another gift card code.

Multiple Gift Cards: You can use multiple gift cards on a single order if needed.

Gift cards cannot be used to purchase other gift cards, nor can they be exchanged for cash or any form of refund, either in full or in part.

The gift card is non-transferable and may only be used by the original recipient or purchaser.

Purchases made with a gift card are subject to the same return and exchange policies as other payment methods. However, any refunds for purchases made using a gift card will be returned as store credit.

City Chain Singapore is not responsible for lost, stolen, damaged, or unauthorised use of gift cards. City Chain Singapore reserves the right to amend these terms and conditions without notice.

The balance of a digital gift card can be checked from here or by contacting customer support at cs@citychain.com.sg.